Vedune Support
How can we help?
Need help with your account, subscription, payment, creator partnership or Vedune itself? Reach out to Team Vedune and we'll help you with your request.
Email Team Vedune
The easiest way to contact us for support, billing or general enquiries.
hello@vedune.inAlready using Vedune? You can also report a problem from inside the app: open Settings > Support. On mobile, you can shake your phone to open the report dialog from anywhere in the app.
Account & Product Support
Having trouble with your account, login, AI tools, usage limits or another Vedune feature? Tell us what happened and we'll investigate.
Email usBilling & Subscription
For payment, subscription, plan activation, cancellation or billing-related questions, contact us with your Vedune account email.
Email usRefund Request
If you believe a payment is eligible for review under our Cancellation & Refund Policy, send us the relevant transaction details.
Email usCreator Partnerships
For Creator Partner Program questions, referral or payout support, or partnership enquiries, contact Team Vedune.
Email usHelp us resolve your request faster
When contacting support, include the email address associated with your Vedune account and a clear description of the issue. If you are reporting a bug, mention the tool or page where it happened. For billing-related requests, you can also include your plan, approximate payment date and transaction or payment ID if available.
Please never send: passwords, OTPs, UPI PINs, CVVs or complete card credentials by email. Vedune support will not ask you to send these details.
Support response time
We aim to respond to support enquiries as soon as reasonably possible. Refund requests are reviewed in accordance with our Cancellation & Refund Policy, where we currently aim to respond within 5 business days.
Some issues may take longer where investigation, payment-provider assistance or additional information is required.
Policies & legal